July 10, 2022
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MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX has acquired an American BPO company with operations in the Philippines, citing the growing global demand for outsourced services.
In a statement on Monday, TDCX said it has taken over United States-headquartered Open Access BPO, a move that will help the company “capitalize on the global shift towards strategic outsourcing.”
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But both companies will continue to operate under their respective brands to ensure a seamless transition for employees, clients and partners.
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The acquisition is expected to complement TDCX’s decision to expand its presence in the Philippines and Taiwan.
Founded in 2006, Open Access BPO is a provider of end-to-end business operations support to global blue-chip companies in the health care, technology, financial services, e-commerce and human capital management industries.
READ: BPO sector revenue seen nearing $38-B mark
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TAGS: BPO (business process outsourcing), Philippines
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